FAQs

How does the process work?

We start with a discovery call to understand your needs, conduct our pre-vet questionnaire to establish your risk profile and operational goals. From there, we match you with the most suitable banking or financial solution from our vetted network — covering fiat accounts, multi-currency IBANs, crypto on/off ramps, and card issuance. Our team manages the application process end-to-end, providing hands-on support until your accounts are live and fully functional.

Why should I choose Candy-pay instead of going directly to a bank or a payment provider?

Going direct often means generic service, slow onboarding, and high rejection rates — especially for complex or high-risk businesses. At Candy-pay, we leverage pre-established relationships and deep due diligence with our partners to ensure you’re only introduced to providers who are aligned with your profile and have already agreed in principle. This saves time & money, reduces friction, and increases approval success.

What type of businesses do you typically work with?

We work with fast-moving, global businesses — from digital-first companies like affiliate marketers, e-commerce, and crypto firms, to niche industries in the high risk space, watch brokers, fintech and start-ups. Our clients typically operate internationally, require alternative banking rails, and need reliable partners that traditional banks often overlook.

How long does it take to open an account?

On average, accounts are opened within 5–10 business days, depending on the jurisdiction, compliance requirements, and completeness of your documentation. We offer rapid onboarding options with some partners and will always give you a clear time estimate after the initial consultation.

Do you offer company formation or only banking/financial solutions?

Yes — while our core expertise is in banking and payments, we also assist with company formation through our sister company webuildbanks.com. Whether you need a UK LTD, UAE Free Zone entity, or an offshore structure, we can guide you through setup and then match the right banking solutions to your new company.

Do your partner banks and providers hold the required licenses?

Absolutely. All of our partners are regulated financial institutions, payment service providers, EMI license holders, or crypto-compliant platforms in their respective jurisdictions. We perform ongoing due diligence to ensure compliance, credibility, and client security are upheld at all times.

Is your job done once you introduce a client to a bank or payment provider?

Not at all. We provide continuous support throughout onboarding and beyond — including document preparation, liaising with compliance teams, and troubleshooting post-approval. We remain your long-term partner, ensuring the solution remains viable as your business evolves.

What is the ROI of using Candy-pay over building an internal team?

Building internal banking relationships can take months or years — and even then, you may not get access to the right partners. With Candy-pay, you plug into a ready-made network with proven results, saving time, reducing overhead, and increasing success rates. For most clients, the ROI comes from faster market entry, fewer rejections, and more scalable banking infrastructure.

How does Candy-pay reduce the application rejections with banks and payment providers?

We pre-qualify clients against our partners’ criteria and only introduce you where there’s a high chance of success. Our experience across hundreds of applications means we know what documentation is required, how to present your case, and which providers are open to your business type — dramatically reducing the risk of rejection.

How can I become a Candy-pay client?

Apply now, in 3 simple steps.

Sweet Money Solutions

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